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How kijang888 Handles Your Personal Information

When you open an account with us, you share personal details — your name, contact info, and wallet identifiers like your DANA or OVO number.

Account data protectionDANA, OVO, GoPay wallet privacyNo third-party data sellingYour right to access your dataIndonesia-focused data handling
kijang888 How kijang888 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about how your data is stored, want to request a copy of your account information, or need to update personal details linked to your DANA or GoPay wallet, our support team handles these requests directly. Reach us through any of the channels below and we will respond to data-related queries as a priority.

Team online

Live Chat

Open the chat window from your account dashboard. For data requests, state your registered phone number and the wallet type — DANA, OVO or GoPay — linked to your account.

Email Support

Send your privacy request to our support email. Include your account username and a clear description of what data you want to access, correct or remove.

Account Settings

Some personal details — your display name, phone number and linked e-wallet — can be updated directly inside your account profile without contacting support.

HOW WE PROTECT YOU

Data Security and Account Privacy Practices

Keeping your account details secure is not a footnote — it shapes how we build every part of the deposit and login flow. SSL encryption covers all data in transit. Wallet details tied to DANA, OVO or GoPay are stored in tokenised form so raw account numbers are never exposed in our logs. Below are the four areas we focus on most.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can adjust cookie preferences in your browser settings at any time without losing account access.

Account Security

Login to your account triggers an OTP sent to your registered phone number. This step prevents unauthorised access even if your password is compromised — your phone acts as the second lock.

Data Retention

We keep your registration and transaction data for the period required by applicable rules in supported regions. When retention is no longer required, data is deleted or anonymised — not archived indefinitely.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion of non-essential records. Contact support via live chat or email to start the process.

Common Questions About Your Privacy on kijang888

These are the data and privacy questions we hear most often. If your question is not covered here, reach our support team via live chat or email — we handle privacy queries directly and do not route them through automated responses.

We collect your name, email, phone number and the e-wallet identifier — DANA, OVO or GoPay — you use to fund your account. Device and session data are logged automatically when you access the lobby.

Yes. Wallet identifiers are tokenised before storage, meaning the raw number is never held in plain text in our systems. Only the payment processor sees the full number during a transaction verification.

We do not sell your data. We share limited information with payment processors like DANA and OVO when verifying transactions, and with fraud-prevention partners where legally required in eligible regions.

Retention periods depend on data type and the applicable rules in your region. Transaction records are kept for the legally required period; non-essential data is deleted or anonymised when no longer needed.

Contact support via live chat or email. Include your registered account username and the e-wallet type linked to your account. We will respond to data access requests as a priority.

You can request deletion of non-essential personal data. Some records — such as transaction history — must be retained under applicable rules. Support can explain which records qualify for deletion in your case.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.